What have we chatted about?
We take notes at all PITA meetups, because our memory is shocking.
PITA 003
April Fool’s Day means HATS!
TOPIC 1:
Creating psychological safety - when everyone disagrees with the boss, but still likes them
Not an intervention
Arrange sessions discussing alternative ideas
Accelerate book
Motivation mapping for the boss - what are they trying to achieve?
Open anonymous forum, if the boss is strong enough, or externally facilitated
Radical Candor book
Aesop’s fable of Who Will Bell the Cat? - do it together
‘If we only have opinion, we’ll go with mine” Steven Elop, ie challenge with data.
Also: go to a segmented roadmap, so you break down the strategy into segments owned by others as SMEs.
Externalise it - make it the team’s strategy as a whole, not his/her personal strategy decision
Also - just coz most of the team think they’re wrong doesn’t mean that _are_ wrong :-) Finding safe ways to [in]validate it helps everybody.
Strategy vs tactics
Remove emotion from it where possible
Radical Acceptance talk from MTP (Making Smarter Decisions with Mental Models by Andy Ayim)
perhaps find a person with "no stake" in the strategy and who has the bosses trust and have them communicate to the boss how shitty their strategy is
Translate strategy into OKRS… to highlight deployment ‘issues’
People under “the boss” should also try and encourage a more creative and autonomous environment, hopefully showing “the boss” the power of experience and knowledge coming from the specialists in each team. Try and encourage/suggest design thinking as well.
TOPIC 2:
When your design and engineering team work really well together - are you still useful?
Good job! Now move from tactical to strategic
Maybe it’s a change from looking in (within the team) to looking out?
Intercom has a good framing of 6 weeks, 6 months, 6 years - move away from the immediate
Move to more research
Ask harder questions
Have more fun / mess with your team
It gives you room to innovate
Is everyone happy?
When you take your next role, who will take over, and do they have the skills?
TOPIC 3:
How to win business folks over and help them understand /prioritise data (notably folks that cannot conceptualise it without seeing it in a UI or Visualisation tool)
Create virtual currency for your team - BBC becomes $Bees; HSBC becomes $HSBucks, etc
Tell a story - Jeff Veen did a great job of this at MTP (Crafting a Creative Culture by Jeff Veen)
Effective Storytelling to Motivate and Align Your Team by Anna Marie Clifton
Tell Better Stories - Donna Lichaw on The Product Experience , or if you prefer, her book
a bonus on Story points (and whichever points you’re using): https://medium.com/serious-scrum/what-is-the-easiest-way-to-explain-story-points-a8ef01c816fb
TOPIC 4:
Mentoring: sounds relevant in tough times to >> how to get started
Encourage mentorship from outside the team/organisation
Let the mentee lead the conversion, be open to non-work subjects (esp. now)
Try becoming a mentor in external environments/programmes as well
People don’t want to talk so much about work right now!
Not coming with an agenda / being non-judgemental
Not giving direct advice but leading them in a direction / to a conclusion
Be “friends” with your mentor - takes the pressure off and mentees should volunteer to help
PITA 002
TOPIC 1:
Remote games that you can play with your team or your friends?
https://kahoot.it/ (second appearance!)
http://jigsawpuzzles.io
freebingocards.com
Strava for indoors? Someone may need to invent this!
https://www.kidscreateabsurdity.com/ - but haven't found an online version yet
https://zombiesrungame.com/
Taskmaster daily challenge, follow https://twitter.com/AlexHorne https://twitter.com/AlexHorne/status/1242729749144915968?s=20
https://freehand.invisionapp.com/freehand/new
One camera on a board game, everybody joins in, one person acts as controller
TOPIC 2:
Selling Product Management as freelance/consultant for startups
Context:
Offering PM freelance work to startups (have product-market-fit, 10-20ppl, pre-series-A)
Hiring 1st product person, often don’t know what kind of PM they want
Challenge:
defining scope and measurable deliverables
Pricing: fixed vs. Time-material
Discussion:
Discovery into problems (e.g. biz talking with engineering)
What’s the problem trying to solve, and what’s in 3-6 months. Target their perceived problem.
Focusing on priorities, relied on freelances at the beginning of setting up the product.
For UI work, was single jobs with fixed-price.
For UX and user research, was 1d of work a week, with a daily rate
Try the opposite: define better ways to filter out what they don’t think the problem is.
Create the job that you want to do and pick your clients based on that.
Easier to sell UX research to a firm that knows what UX research is.
TOPIC 3:
How to start a new role - making initial connections and sizing up the dynamics remotely
https://www.collaborationsuperpowers.com/tools/
TOPIC 4:
Shock doctrine: how can we use the crisis to push for changes we have been struggling with due to the “old guard” resisting and pushing back on it
https://www.amazon.com/Naomi-Klein-Doctrine-Capitalism-12-2-2006/dp/B00HTK37WC
Stockpile stories / case studies
Look into the data
Retest assumptions / re-validate personas
People changing because the are forced / vs because they like it
Be careful to stay true to your vision
And for product people who want to pitch in on the COVID-19 effort
Pita 001
We all want to work from THIS home office:
And to complete the 30 day LEGO challenge: https://www.dropbox.com/s/516nnsrq9145bek/IMG_0528.png?dl=0
TOPIC 1:
Digital workshops with clients - how? (I haven’t done it before and want to teach our business)
https://kahoot.it/ For quizzes & icebreakers
Miro & Mural
Sli.do
Zoom
Whichever tool people use for the primary comms, try and have a backup in case of issues (e.g. if you’re using zoom, try also having a slack channel on the go where you can type to each other in case of problems)
funretro.io or parabol.co for retros
Workshops remotely
stick to tech people are comfortable with
get someone for tech facilitation while you're facilitating (or vice-versa)
prepare meetings as much as possible (pre-read = must?)
cut scope to what's really essential with everyone 'in the room'
rules of engagement
TOPIC 2:
What business will look like when the epidemic settles - planning for “after”
TOPIC 3:
Job hunting in a pandemic
Basecamp’s employee handbook: https://github.com/basecamp/handbook
Trello have a great guide for onboarding new staff (which should work great for remote folks in particular) https://blog.trello.com/new-employee-onboarding-best-practices-for-new-hires
https://www.notion.so/Blendle-s-Employee-Handbook-7692ffe24f07450785f093b94bbe1a09
In general on tools for remote: https://madewithlove.com/our-tool-shed-the-tools-we-use-when-working-remotely/